Contact information

We’d love to hear from you!

At StoryofStrings, every handbag carries a story — from the hands of our artisans in India to yours. Whether you have a question about your order, want to know more about our craft, or simply wish to say hello, we’re here to help.

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Customer Support

📩 Email: care@storyofstrings.com
🕒 Response Time: Within 24–48 hours (Monday to Friday, excluding public holidays)

Our support team is small but dedicated — every message is read and replied to with care.

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Order & Shipping Queries

If you’ve already placed an order, please include your order number and email address used during purchase so we can assist you quickly.
Once your bag is shipped, we’ll send you tracking details via email, SMS, or WhatsApp — whichever you prefer.

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Collaborations & Partnerships

We love connecting with creators, brands, and communities that share our values of craftsmanship, sustainability, and fair trade.
For press, wholesale, or collaboration inquiries, please write to:
📬 partners@storyofstrings.com

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Artisan & Workshop Enquiries

To learn more about our artisan community or if you’d like to feature our craft story, reach out to:
📜 craft@storyofstrings.com

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Mailing Address

StoryofStrings
[Insert Your Studio or Office Address]
[City, State, Country, Postal Code]

Please note: Visits to our studio are by appointment only, as our artisans work in small batches to maintain the calm and focus their craft deserves.

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Stay Connected

Follow our journey, meet our artisans, and see the stories behind every stitch:
🌿 Instagram: @storyofstrings
📘 Facebook: Story of Strings
📍 Pinterest: Story of Strings

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A Note from Our Team

Your words mean as much to us as the threads that tie our stories together.
Whether it’s feedback, love, or a gentle suggestion — we’re always listening.

Thank you for being a part of the StoryofStrings family.